Net telephone service providers are facing a huge problem. A court has upheld FCC regulations requiring the voice over internet protocol providers to provide 911 services.
As you know, traditional telephone companies provide 911 call services to customers. Under long established laws, the traditional telephone companies are required to automatically route such calls to a geographically appropriate area and deliver the originating phone number and address of the call. Net telephone services haven’t done this in the past as the technical reading of the regulations didn’t require them to. Now the regulations do and it is causing problems.
VOIP net telephone services are having severe difficulty complying with the FCC regulations. The calls are not routed through a traditional telephone line structure, which makes it very hard to determine the original calling number and address. On top of this, it is extraordinarily difficult to route the calls to…
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